Completed info online - accepted - took £330 and then emailed me to ring them to validate it. Gave them the same details that the named driver - my son was 22 and they said they will not cover as he is under 25. THE BEST BIT -- they then stated they would cancel the policy (not even started yet and only taken out 6 hours early) and deduct £30 cancellation fee!! Had to argue for ages before they gave up. Apparently they do not have a complaints procedure other than the unhelpful person on the phone.
Do not believe what you see/get online.
4 years ago
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