I submitted a withdrawal request but received no response for several days. Soon after, the balance in my wallet unexpectedly disappeared. A week passed without any explanation or updates, leaving me confused and concerned. Thankfully, I reached out to REREVARIS, and their team was able to assist me in recovering the lost funds. While I’m grateful the issue was eventually resolved, the overall experience was unsettling. Users need to feel confident that their funds are secure and that any problems will be addressed promptly. Improving the reliability and responsiveness of customer support would greatly enhance trust and overall user experience.”