My grandpa was persuaded to invest in Bitcoin mining by an old Navy Friend via Instagram. He eventually made many separate transactions and deposits starting in May 2022. He was told he was assigned a broker named Taylor Williams who would communicate via WhatsApp and that his money was earning profits through Bitcoin mining. He believed his account balance had increased from $13,700 and changed to $20,000 at some point. But when he tried to withdraw his money, instead Taylor Williams gave him the run around, first making claims like: “this is the last step of the process” and “withdrawal should have gone through by now. He later told him that if he didn’t pay a fee ASAP the company would close his account. So my grandpa then asked to switched brokers. The next broker was also named “Taylor” and communicated through WhatsApp. Things were no better with the new Taylor, who gave him the same experience as the first broker. My grandpa then called me and explained everything hoping I would find a way to withdraw his money. So we did a search online and found information that the company was a scam and he lost everything. We then filed a complaint with DFPI and reported it to the police, which did not give us results. I told my friend about the issue and he recommended GearHead Engineers. We contacted them, provided all transaction information, and not only did they help us track the scammers, but they also got grandpa’s money. You may contact them through their website gearheadengineers . org or email gearhead (@) engineer (.) com.