Their website has been hacked, or they are scamming people. There's official people on telegram offering services, I verified them on their website, I verified them with their agent on their customer service platform, and they said it was all good, that I can proceed with payment. I made the payment, they blocked me, and now the customer service agents are saying to me that they are not officials, and that I just should go to the police, they cannot help me. I got lucky by contacting fosterboon .org and was able to get back my money The website still showing these people as verified. Be careful, I don't know if BingX is scamming, or they been hacked, or their employees are playing around.