SCAM. Please stay away of this company. I live in Ireland. I ordered some beard products back in Nomvember last year. Reference number 4442222861. They were supposed to be sent from Ireland and be delivered within 15 days. The product was sent from somewhere in the US, a place I actually never heard before. After trying to contact them many times they told me tjeir deliveries may take up to 90 days and thay I had to wait 90 days, that was never mentioned when I made the purchase. After waiting more than 90 days I asked for a full refund trough email since the product was never delivered. I asked many times for a contact phone number but they just ignored my questions and kept answering me like if an automated machine was answering my emails. After many emails, I guy named Oliver B. Emailed me stating that a credit was given to my online Biovea account. I dont even have an account with them, I purchased the product as a guest. I kept asking for assistance, I even said to them if they could re send the product that wouldn't be any problem even tho I waited many months. I begged the representative to have some empathy and built some rapport with me cause they kept answering me like if I was talking to a robot. Not answering my questions, ignoring my requests and repeating the same over and over. Until nowadays January 27th I still havent got anything back from them, they dont even answer my emails anymore. But they kept my 50 euros. Dont buy from this company