I regret not doing thorough research before choosing their services. Had I taken the time to investigate the company more carefully, I might have noticed some warning signs, and customer reviews could have pointed out possible problems. Thankfully, I was able to get in touch with Alanna Smith, who listened to my concerns and treated them with importance. The team responded quickly and put in significant effort to resolve the issue. I received my refund last week, which was a huge relief. The swift resolution reflects Alanna Smith’s strong commitment to outstanding customer service.