Over the past nine months, I have corresponded with three recovery agencies; each time they attempted to obtain money from me, they were unsuccessful. I wasn't convinced that the first representative was being sincere when they asked for payment to get software. Seven days ago, a friend of mine told me about a cyber genius who does recovery. I contacted him, and he came through for me, getting back everything I had lost before, even the original recovery person. I wish to offer hope to anyone who may be facing a similar situation by urging them to contact the real recovery agency (backendrecover AT rescueteam DOT com).