After experiencing years of frustration and disappointment, my outlook on Bitsane has completely changed. Their support team reached out with a clear plan to restore user accounts, something I had never expected. Following their instructions carefully, I was able to merge my account and log in to the new site without problems. The most satisfying part of the entire experience was seeing my funds available for withdrawal. The process was quick, efficient, and professional. I genuinely commend Bitsane for finally addressing this long-standing issue and showing that they care about their users.