Purchased a lovely birthday bouquet for my Aunty. I live in Leeds and she lives in London so I needed a company that could offer me a good speedy delivery with a personal note. I made my order, but accidentally choose standard delivery, when I needed to change delivery I advised blood straight away and they responded very quickly and changed my delivery no problem. The order was processed later that day and delivered 2 days later. Very good customer service, good prices and great customer service. Which is more than can be said for moonpig! Will defo use again