I have been going to Jackie for many years, and continue to be happy with the service. All of the staff are welcoming as soon as I arrive in the salon, and make me feel special. Jackie is obviously very familiar with what style and treatment works for my hair, and often I am happy to just leave her to it, without much discussion, knowing that all will be well. However, if I am concerned about anything, want to question or be reminded what she does, she is happy to discuss this, and adjust anything accordingly. I know if I decide I want to try something new, she will give me ideas as to what would suit me. The professionalism and friendliness of the obviously well-trained staff mean I always leave the salon feeling better than when I arrived!