I ordered or thought I had ordered some cards with my own graphic. They were to be used as notelets and I ordered from the advertised 'card' options. What I actually received was 30 photos which couldn't even be used as a postcard as the backs are stamped. Some customer error maybe as the 'order received email did say customised photoprint but I didn't dream it meant just the photo. Why envelopes are included if it isn't in notelet/card form beats me. This was in addition to being told the order would be late. It is the only company which doesn't make it clear what the terminology of 'card' is. I have never bought a card which doesn't have an inside!