Customer service really unhelpful. If you create your own books the program is really bad. I am extremely proficient yet was unable to centre a square image to fill the page ( retaining the entire image!!!!!) it kept offsetting it. Had made a hard book but wanted to make amendments and order with soft cover. Theres no way to just change the product , you had etc start from scratch. Customer service unable to help me , I figured out myself that I could cut and paste whole page layout and transfer to new project BUT when doing so on some of them one of the images just would NOT position properly as it had domene initially. Manually, by placing new image holder -it just will not reposition. The sot wear and customer service is rubbish. Great shame that Albelli sold out as they used to be good. I cannot recumbent this company for making books. No wonder they always have discounts runninG!