Bought a gift voucher intended for a birthday present. The order status was sent but never received a confirmation email. I thought perhaps a lovely gift card would come through the mail. Enquired about not having received the voucher 7 days later as this was beyond the stipulated delivery times. Apparently for some reason the email did not get sent to me because of some glitch in the system. Not only did my friend not receive her gift voucher on time but offered me an insincere apology an a pathetic discount code for my next purchase which I could easily get online. What a service!!! Would not recommend to anyone.