I purchased the *specific heroes* option, to which my booster asked if they could use other heroes that I did not list.. I said no, and the booster completed my order anyways, but I don't think they were very experienced in the heroes I picked because they placed me lower than I was in the past season, I think maybe someone who was more experienced in the heroes I asked for should have taken over the order, but that's just me. Now I'll probably have to purchase additional boosting because all I had requested was to end up where I was in the past season. All around, I would recommend, but I wish there was an option to pick a booster who has a lot of experience in the characters you pick (if you pick specific heroes) because I probably wouldn't have to buy additional boosting if that were the case. In the past, however, I did use this service and it was great. I know of others who have used this service as well and had a great outcome.. So I really think my case was a once in a blue moon thing. I will continue to use this service, and I hope my review doesn't change anyone's mind about having services done. If you're on the page, your minds' made up. Just get it done. :)