Disappointing and an embarrassment. Initially I thought they were very responsive but as the process went on, communication was very poor, attention to detail was lacking. They sent documents to wrong solicitors. They also don’t keep you up to date, and the online portal doesn’t reflect what’s really happening. Never spoken with conveyancer, only junior. I wouldn’t even mind slowness if they kept you informed and had the decency to reply but they don’t! Not impressed.
7 years ago
bpl solicitors has a
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