I should have read the reviews about this company first! I ordered 1700 bricks via an email conversation with BSO and was sent a link to pay so not through their web site, Having had an extended conversation at no point did he say that they would only drop them in the road! and they came in a curtain sided lorry rather than the normal way of delivering a large order of bricks on a brick lorry with a highab crane. The poor delivery guy couldn't believe they were on his lorry, nor could I and in 25 years of the building have I ever seen anything so stupid. 1.5 ton per pallet and only a manual pallet truck to move them with, wonder what the HSE would have to say about one man having too move 1.5 ton on his own on a sloping road and on a tail lift! While trying to re-arrange delivery via email as you can't phone them Alex then disappears mid-conversation AVOID these jokers if you don't want a world of aggravation