WARNING Do NOT join this company unless you want very poor service. They are not setup to read smart meters every month, Glitch in their system ?? They are not the cheapest and certainly not the best. They can NOT be contacted by phone They take 8 weeks to answer simple emails Different departments give you answers that are not relevant to your questions Changed my supplier as i was so fed up. Three weeks later they said having problems with my DD when i informed them i had stopped it and changed supplier. Finally had readings and found i'm in credit yet had been informed i was in debit. still waiting for my money YOU HAVE BEEN WARNED