Appalling service & utterly Incompetent staff that hide behind virtual chat, but ...that's the least of your problems when they present you with a massive bill! Bulb allegedly claim this amount accrued in time despite my best efforts to rectify their misunderstanding. In the end, they forced the direct debit by an increase of 3 times what I'd been paying monthly and with little notice. I was eventually down £112 as a single occupant a flat!! Stay well clear, I paid the account off today and moved supplier-Best move I ever made. AVOID BULB!!
