Switching to Bulb was easy, getting away and switching away is impossible...
I’ve been waiting three months for Bulb to settle my bill, I’m £298 in credit and they’re still taking my direct debits even though they say they won’t.. I’ve tried to get them to refund me but they don’t listen.. I’m scared to cancel my direct debit because they said they can’t refund if it’s been cancelled.. I’ve now got two electric accounts I’m paying for now and it’s affecting my mental health, it’s unbelievably stressful.. Don’t be tempted to use bulb, they aren’t good news..
