I initially had a seemingly good experience with Bulb but honestly, that feel good factor of using an environmentally sound supplier has quickly subsided. This is a real cowboy organisation. I have no idea what I'm paying month to month or why. Their online portal is a mess, it's impossible to discern actual energy usage and correlate it to spend. They also happily hike the prices each month and just let all that extra cash sit in your account. My bills have gone from £70, to £90 to £130 odd pounds a month in a two personal flat. Had I not taken issue with them on this, they would have kept bleeding my account dry. As soon as I spoke to them, they acknowledged the mistake but are still withholding funds. I am getting out as soon as I can find another supplier, I just don't think they are built for scale and they are definitely not prepared for the way things are at the moment. I have sympathy for companies trying to deal with the pandemic but the point is they at least have to be trying. Bulb really aren't. Do yourself a favour and steer clear.