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Andrea
Been really nice being a Bulb customer. Switched over about 2 years ago to save £120+ per year on our energy bills (gas & electric) and it's been a really good energy company with great customer service. Then I received an email from Bulb yesterday which blew me away and I am absolutely livid. Dear (customer name) The cost of supplying energy has changed, so we’re changing our energy prices. Your energy will cost about £164.76 more each year from 19 April. The price of wholesale energy has increased, and is now 31% higher than in September due to the extra cold weather we've experienced. This means we have to change our prices to reflect the true cost of energy. This has got to be a joke, right? Suddenly now they're charging me more than what I was saving with them. £164.76 MORE? What a rip off Bulb has turned out to be!... Looks like I'll be switching again and by the looks of it I'm not alone. Bulb is making a huge mistake if they want to stay in business. But it's for sure bye bye to Bulb from this once loyal customer.
4 years ago
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Bulb has a 4.1 average rating from 3,920 reviews