Bulb a nightmare to get refunds !! Bulb a nightmare to get refunds !!! I’m a landlord .I have 3 flats within the same building all with key prepayment meters.£150 was put on each key but none of these registered on the actual meter to each flat . Two accounts are with bulb and one with supplier . The other supplier gave an immediate £150 refund as clearly the issue had been with the pay point unit in the shop . Bulb you guessed ,have been giving me the run around with excuse after excuse and still awaiting for my full refund after 2 weeks after loads of phone calls !!