I had a difficult time with my previous energy company. I had moved to a new home, and they had the energy scheme here. I switched to Bulb as I approved of their green philosophy. As a bonus, I found the customer service to be above and beyond. The agent was very helpful walking me through the step of figuring out the meter, and how to take the readings. The tariff was less than I was paying. I have been with them for4 months now, and they have been splendid.