I have been with bulb for about 5 years and no complaints until now. We moved house on feb 22nd 2021 and informed bulb about 2 weeks before the move that there was a card gas meter fitted and I would like it changed . I was told this could be done when British Gas okey it after April 20th. I am still waiting and rec dived an email saying I would have to cont them 3 days ago. Whilst this has been going on bulb have been charging me for gas that I have already paid for by card.I am very disappointed with their level of service am attitude to my dilemma.
