Have been with bulb for 5 years or so, no problems till we moved house on feb 22nd . Informed bulb there was a card meter in new address and we would like it changing to a credit. Bulb told me it would take a few weeks to complete and gave me a date in mid April saying that the meter would be changed alas we are still waiting .Last week they informed us that we would have to arrange the meter change with British Gas. Not happy .