One of the worst companies for flats.My…
This has not resolved the issue of the £200 pounds i have to pay when you should be doing it for free as meter is old and the isolation switch.I have to pay my electrician.Your answer has not helped.Thanks for answering Bulb used to be a great company.
I have been hearing 3 to 5 days for a month know nothing done,they will still do nothing.
One of the worst companies for flats.My meter and isolation switch needs to be changed, have had a night mare to resolve this issue.There engineers came twice first time told me the tales to the meter is the service company's job that take care of my block.Second time they came told me isolation switch is my job.I called up my DNO Western Power they told it is there job, you are not allowed to touch anything connected to the meter.After so many complains we have a date, but I have to have my electrician on site to open trunking where the tales for meters are located, also have to my metal container opened where my isolation switch is.This is costing me £200.The meter is very old and so is the isolation switch.
Reply from Bulb
Updated 2 hours ago
Hi Amir,
Thank you for taking the time to leave us a Trustpilot review. I'm really sorry to hear that you haven't had a positive experience with us recently. Unfortunately with certain meter jobs, there is a charge as we then transfer this onto our contracted engineers that are performing the job.
I've sent you a message through Trustpilot now requesting some more details, so that we can take a closer look into this for you and follow up via email if you wish to do so. Please allow 3-5 working days to receive a response.
Best wishes,
Diana
Hi Amir,
Thanks for providing your details. I can see that you have a complaint open and that a meter job has been booed for you today already.
Please do respond directly to the complaints thread you have open if there is anything further you would like to query.
I do hope that the job today is successful.
All the best,
Renee