A t the time of opening the account with you it was based on cost figures at the time. Before the ink was dry you notified me of a cost increase. Very poor practice!! Why not quote me with the increased costs involved. You must have had the new costings on your desk at the time. You would not have been competitive had you been honest about an imminent increase!. I realise the way your business is at the the moment. Very sharp practice indeed.
