This review was requested by Bulb just after I started the process to switch to another supplier.
There were two main reasons for switching away from Bulb. Firstly, the unit cost of energy given in my monthly statement never matched that given when I log into the Bulb web site and check my tariff there. Also I found the energy usage charts pretty hopeless. These kind of data anomalies bug me as it makes me doubt the quality of the data used to bill me.
Secondly, I was interested in switching to an EV tariff as I have had an EV for a while now and had held off switching away from Bulb until I saw what their new EV tariff was like. Due to lockdown over the last 18 months I barely used the car and so was not in a hurry to change tariffs. When Bulb announced their EV tariff I did some quick web research and found that their new tariff was perhaps the worst EV tariff deal available in the UK.
One other wee niggle was that three times I had to contact Bulb on various issues throughout the couple of years I was with them and each time it was a very frustrating experience as it simply seemed like their operatives were not listening to what I said either that or they were denser than the average contact centre operative I have spoken to in the past. As I said a deeply frustrating experience.