I spent a number of weeks trying to get Bulb to transfer an existing account on the same property to me. Their system did not appear to recognise their own bill numbers. Given that the property was to be sold shortly I did not want to set up a direct debit so had to use someone on their help desk. No sooner had the account been set up when I was sent a letter threatening extra charges if I didn't a bill within 48 hours. Great customer service when the cause of the delay was Bulb. No wonder they have gone into liquidation, would not reccommend them to anyone
