I had some issues with getting signed up as the new tenant when I first moved in and Bulb were very helpful, gave good, advice and never made me feel pressured. They also explained clearly anything I had questions about/didn't understand and were really friendly (but not patronising) with a very helpful attitude. I really felt treated as a human being, not just another customer. I have to say I did not expect such good service from an electric company, especially one in administration and can give an absolute 5/5.