Absolutely shocking company. No one ever knows what the others doing. Even though I cancelled my direct debit I have woken to them taking £154 out my account this morning & now leaving me with a bank charge plus no money to feed kids. Their projections are £188 for this months bill, turns out my actual bill is £97.34. Big difference & this is why bulb have hiked the direct debits. They are actual money grabbing vultures.
