I used to like it when I started but not anymore. Every month I have to waste my time on letting them know that I want direct debit (exact amount going from my bank account) nothing more or less. Every month I ask them to send my extra money back as I have to pay other bills. My bank history is going rubbish just because Bulb deducting extra £200 from my account. I'm so disappointed. Hopefully, I'll find some other supplier.