I am mostly happy with bulb. The website is very easy to use. However, I have got a bit fed up with frequent messages to get a smart meter even after it was clear, when I did apply, that they couldn't fit one due to space restrictions. Also, lots of messages to raise my monthly direct debit over the last year or two, despite my account always being in credit - to be fair, these messages have now been stopped. Overall, I am happy. Just sorry Bulb made a horlicks of their forward gas buying. The grammar checker in this review app is pretty rubbish, btw.