Absolutely appallingly horrible inhumane customer service. I was sent a gas bill for 16 thousand pounds..obviously totally impossible as it was for a studio flat with just a gas cooker, nothing else gas operated. Trying to get that sorted, all I got was automated emails telling me this is correct and maybe I'd like a smart meter to be better equipped in the future?!?! Seriously? The times we are living, I could've seriously hung myself there and then and all I am getting from this company is nothing.
