I queried my smart meter display usage total value for January as the bill was 10% more excluding vat and standing charges. I was told ignore this display and log on for accurate readings. What is the point in having a smart display if it isnt accurate. A total waste of money!!!. There would be uproar if the public knew. Even your employee agreed I could put it in a drawer and log on as the only way for accuracy. Scandalous!!!