Customer service is the worst!!! I was talking to a lady (unfortunately didn't ask her name on time) and after 15 minutes she hung up on me! Called again waiting a while before being connected to another lady who was so so rude! She could not find my name on the account when the previous lady found my name ok! I had to register myself again!? How is this possible?The lady was very unpolite and kept repeating the same thing over and over as if I had some problems understanding, I kept calm as I believe if they are rude you should just emphasise with them as they probably hate their jobs!I never experience such horrible customer service from an energy provider! I would consider changing to a different provider just for their horrible nasty customer service!