We had quite a few teething problems when we first changed over to smart meters but thankfully that's now a thing of the past. The new meters will certainly make our lives easier and the in-home display is very useful and helps us keep track better of our usage. It's a bit of a pain managing to get through on the phone when you have to ring as it takes ages before being connected to a human being but on the other hand, their communication via e-mail or text is second to none