I have very little words to express the distress that has been caused to me by these incompetent beings. They've continued to send me estimated bills on a vacant property. I decided to pay £250 because they wouldn't resolve anything, got sent another bill that they've put in collections. Spoke to 6 useless customer service staff and they've no idea ! No notes, no resolution, no follow-up ! Called yesterday and was told I'd receive a call today ! NOTHING !!! If you're considering joining this service, please don't ! The suffering to one's mental health isn't worth