Bulb have demonstrated extraordinarily poor service. It took so long to get a switch sorted that, due in a large part to their shoddy customer service, I cancelled the switch with them. Despite this, they continued to send me emails and I contacted them multiple times to tell them to stop. Today they took money from my bank even though they confirmed they are not my supplier. This is theft. I have reported them to ICO for a breach of GDPR and do I have my money back? No. Utterly reprehensible service for a company that portrays itself as a sustainable alternative to the big 6.