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Nik M
I am absolutely disgusted with the… I am absolutely disgusted with the incompetence of Bulb energy over the installation of my smart meters. Meters were installed however they did not have any In Home Displays (iHD) and I was told to contact Bulb.I contacted Bulb and was constantly fobbed off with reasons why I had not received an IHD. It took 5 months of constant phone calls and emails and eventually an IHD turned up in the post great!!!!! The excitement was short lived as the IHD does not work. Back on the phone to Bulb and more fobbing with excuses and told to try different remedies and to wait 48 hours for the process to work. 4 weeks on and still I have a dumb non working IHD!!!!! and no contact from Bulb as promised???? Absolutely useless customer service with research showing I am not the only customer with this problem there are loads. DO NOT HAVE SMART METERS INSTALLED BY THIS COMPANY. EVEN BETTER CHABGE SUPPLIER!!
5 years ago
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Bulb has a 4.1 average rating from 3,920 reviews