Being RIPPED OFF as we speak Have been with `BULB for a few years with no issues - the problems started when I had their 'SMART' meters installed: - Recently discovered they have been overcharging me (upto £500) based on SMART readings as well as estimated readings which were being reported under the decommissioned meter - Still have to provide GAS meter readings as the meter doesnt work Now I'm allegedly £600 in debit (when £500 of that is due to overcharging errors) and I have had enough. Will switch out to AVRO and take them to small claims court Be careful - I had no issues and quite enjoyed being with them until my so called 'SMART' meters were installed and then a few months later I realised my estimates were going into the decommissioned meter so I was being charged for those and my actuals were being reported under the SMART meter so I was being charged for those too. CHECK YOUR STATEMENTS CAREFULLY