Stay well clear of this company my wife decided to change from sse to these without my knowledge.anyway months later we received a bill for 140 pound for gas and electric they had supplied.funny part of it all u had never stopped using sse the key that bulb supplied is at home and was never used and they never sent a gas card.yet they continued to hound us for money for services we never used so we had to get on the phone to sse to get them my numbers to prove they have been my Soul supplier from day 1.after giving them what they needed to prove I have never left sse they then send me a email saying once sse accept me back bulb will then close my case.I NEVER LEFT SSE IN THE FIRST PLACE SK THEY DONT NEED TO ACCEPT ME BACK!!! STEER CLEAR OF THIS COMPANY!!!!!!!!