I was happy with bulb until this week when they increased prices. Each month I read the meter and make sure I am up to date with my balance. (Not in debt). They now say they will put up my direct debit to £108 a month so I can build up my balance for the winter. What for as I can keep it up to date and no wish to be £100's in credit. They insist that they will be taking this amount in November although I have said not to. Lady on the phone said how some people use it as a bank and save £1000. Are they bonkers and does this woman really believe I would do that. Then she insulted me as she said if I was unable to pa £108 a month there is financial help. Blooming cheek. Basically I am no good to bulb as I do not wish Bulb to hold my money in credit just pay my way each month. I will be leaving Bulb and actually there are cheaper options around anyway.