If you want a response from them call your bank and dispute the transaction they send out fake delivery from UPS I was on it I was on the one with trying to find my soap box I ordered Ylang, Rosemary, Sandalwood oh my goodness all of it stinks I paid $51 for two loads of soap and one bar and it stinks it was smelling through the box of steaks my box was not professionally packed I feel disrespected the way everything was thrown in open and it stinks these a leftovers they're not preparing the soap as what you see like the girl on royalty soaps on YouTube know by far they're not doing that at all I would never order from them again the process of hunting high and low to find my box at the post office in the post office it this happens all time you get approved delivery and the merchant did not send it so once I stop the transaction I dispute the transaction then here comes the stinky so you know everything that everyone is saying about this company is true so now I have stinky soap that we're going to trash because I wouldn't dare bathe with it smells horrible in his crummy yes the soap is Kwame