Thank you so much Bunny box!! Your product cheered Bruce up so much after hes been very ill and down in the dumps. He absolutely loves everything! Especially his chew balls. The product arrived fast which is fab! Bruce loved helping opening the box he was so excited and twitching his bum bless him. The only thing i would suggest helping your product even better is the long dried out grass could be in stronger packaging as it was split and bits went all over the carpet as we took the products out of the box to see what we had recieved. I contacted bunny box prior to buying the product to see if they had specially selected products due to Bruce having a poorly tummy. They do not but the customer service we received was great! Didnt have to wait long for a response and they actually seemed to care! I can not thank you enough! thanks again from me and a extremely hoppy happy bunny :-) love Katie and Bruce ???? x