We are very offended and disappointed after spending over £28000 cash to purchase a brand new CHR HYBRID 2019 from Toyota Sheffield.
No follow-up calls or email were received by us to check if everything was ok with the sale and the vehicle.
The handing over of the vehicle was disappointing. There were finger marks everywhere inside the vehicle, the interior was very marked and there were footmarks on the front flooring of the car. This shows disrespect towards us as customers.
The company has provided a very poor and inadequate customer service and we would be very reluctant to purchase any more vehicles from Toyota, Sheffield in the future.
5 years ago
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