We sold our house through these rip off merchants. After discussing with their rep, Mike, on several occasions we were promised that the offer was set in stone. A few reviews stated that they reduce the offer late in the deal, Mike said that this was due to the competition creating false reviews and that the offer was immovable. He then said that someone would come to measure the rooms and that is all, no inspection was taking place, just measuring. A phone call followed from Mike when he said that due to the condition the offer would be reduced, the condition was good but they would not have it. It was too late in the deal to pull out for us as things had progressed, which I am sure Mike knew. We lost many £ks. Please do not use these people!!!