Buyahipflask.com epitomizes the reason I prefer to buy from smaller online vendors. The ordering experience was awesome and the customer service is first rate. After I made my order, I decided to add a flask as a gift for someone. I quickly emailed and asked if I could still add to my order and Samantha, literally, grabbed my order out of their shipment box and held it until my second flask was ready so they could be shipped together. My flasks appeared at my front door the day after they shipped (I live in Oregon and they shipped from Scotland) and the quality was just what I was hoping for. Honestly, I couldn't have asked for a better, overall, experience.