Well...what can I say? Friendly service and very professional . Meg the Collie is going to have her Christmas pressie in time and she will love it! Kong Wild Knots bird. We've had a very good look at it and it's well made and very amusing to look at with a squeak! Mind you, what's not to like about a Kong toy, which only the best people supply. She also gets some treats too in place of a discount which couldn't be applied electronically. Not a problem to the sales advisor. Look no further than here to get what you need. Thanks to you all at Buyallmeans and have a very Happy Christmas. J and Meg