I eventually received the items that I'd ordered, but they weren't even dispatched until the day after the estimated delivery date eBay gave, then took a further four days to arrive. I was extremely disappointed as needed all items, particularly the kaolin, urgently, and one of the reasons I chose to purchase from yourselves rather than another seller was the quick estimated delivery. I also couldn't understand why the Aluvet spray was dispatched separately (and thus arrived a day later) than the other two items, when there was room in the initial package for it? This seems an inefficient and surely wasteful thing to do. Sadly not a good experience.